Shipping policy
Processing Time
All orders are carefully prepared and dispatched from Los Angeles, California.
Orders are processed within 1–2 business days after payment confirmation.
During peak periods or product launches, processing may take up to 3 business days.
You will receive a confirmation email with tracking information once your order has shipped.
Shipping Methods
We ship all orders via USPS.
United States
• Standard Shipping (USPS First Class or Ground Advantage): 3–5 business days
• Priority Shipping (USPS Priority Mail): 2–3 business days
International Shipping
Delivery times vary depending on destination country:
• Estimated delivery: 7–14 business days
Please note that international orders may be subject to customs processing times beyond our control.
Shipping Costs
Shipping rates are calculated at checkout based on destination and selected shipping method.
Optional strategy:
• Free US shipping on orders over $75 or $100
• Flat rate shipping (ex: $5.95)
Order Tracking
Once your order ships, you will receive a tracking number via email.
You can track your package directly through the USPS website.
Address Accuracy
Please ensure your shipping address is correct at checkout.
COCODÍ is not responsible for delays or lost packages due to incorrect or incomplete addresses.
Lost or Delayed Packages
Once a package has been shipped, delivery times are handled by USPS.
If your package is significantly delayed or appears lost, please contact us at:
📩 Hello@mycocodi.com
We will assist you in opening a claim when possible.
International Duties & Taxes
International customers are responsible for any customs duties or import taxes required by their country.
COCODÍ is not responsible for delays caused by customs.
Sustainability
We aim to use protective and minimal packaging to ensure your products arrive safely while reducing environmental impact.